Contact us us for more information

01392 964863 - Head Office & South-West Regional Office


Like other charities, we are experiencing difficulties providing our usual service during the Covid-19 lockdown. Before Covid-19, our ‘My Life My Care’ approach offered older people with care needs and due for release one-to-one support for up to eight weeks and access to much needed local care and resettlement services. Now, we are unable to go into the prisons to obtain a pre-release assessment and arrange to meet those with care needs at the gate with our ‘liberty bags’ of clothing and toiletries etc. and help settle people into temporary accommodation.

There is growing concern of older men and women being given short sentences who are more at risk of Covid-19, due to the complexity of their health and social care needs; therefore, we now provide a free-to-call helpline to deal with such cases. For those in prison or at risk of receiving a short custodial sentence, please phone 0300 102 1032.

As a user-led charity, a number of our members with lived experiences helped develop our two Covid-19 helplines. Although we are focusing our efforts first in the South West, we would like to extend this service to other regions in England and Wales towards the end of this year; dependent on funding.
Outreach Hub:
Parkstone United Reformed Church
16 Commercial Road
BH14 0JW